ReproConnect - AWS issue impacting FileRocket transfers – Incident details

AWS issue impacting FileRocket transfers

ResolvedPartial outage40 minutes

Affected

FileRocket file transfers

Partial outage from 8:39 PM to 9:20 PM

  • ResolvedUTC
  • MonitoringUTC

    We are seeing improvements, upload forms are now loading normally. AWS is still working on a full resolution of the network issue and we'll monitor the situation.

  • IdentifiedUTC

    AWS has reported network connectivity issues in the Ohio datacenter. This is having an intermittent impact on FileRocket, affecting both user uploading and admin downloading of files.

    We will update as soon as we have more information.