ReproConnect - AWS issue impacting FileRocket transfers – Incident details

All systems operational

AWS issue impacting FileRocket transfers

Resolved
Partial outage
Started about 2 months agoLasted 30 minutes

Affected

FileRocket file transfers

Partial outage from 8:09 PM to 8:39 PM

Updates
  • Resolved
    Resolved

  • Investigating
    Investigating

    AWS has reported network connectivity issues in the Ohio datacenter. This is having an intermittent impact on FileRocket, affecting both user uploading and admin downloading of files.

    We will update as soon as we have more information.