Sporadic email delivery failures
Resolved·Degraded performance·3 hours 6 minutesAugust 05, 20259:35 PMAugust 06, 202512:42 AMUTC
Affected
Email delivery
Degraded performance from 9:35 PM to 12:42 AM
·
- Resolved · UTCWe have been reviewing our logs of all email attempts today and will resend any email notifications where we don't have a confirmed delivery. You may see notifications hit your inboxes late tonight. Some of these might be duplicates; however, we'd rather ensure that you have notification for any print orders, even if late or duplicated.
- Identified · UTC
Several customers have reported not receiving email notifications for uploads/transfers today. The issue appears to be quite sporadic; the vast majority of emails are being delivered as usual. Nevertheless, we encourage you to keep a close eye on your Control Center for the moment to ensure you don't miss an order.
We are working with our email provider to troubleshoot the issue.