ReproConnect - Notice history

All systems operational

Planroom websites - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.99%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Control center - Operational

100% - uptime
Aug 2025 · 100.0%Sep · 99.99%Oct · 100.0%

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Aug 2025
Sep 2025
Oct 2025

Document viewing - Operational

Email delivery - Operational

Electronic bidding - Operational

FileRocket file transfers - Operational

Support system - Operational

Notice history

Oct 2025

Planroom outage
  • Resolved
    Resolved

  • Monitoring
    Monitoring

    We are seeing fast, normal performance again. Will continue to monitor.

Sep 2025

Intermittent outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We have restarted a number of services, and sites are now loading quickly again. We will be closely monitoring the situation.

  • Investigating
    Investigating

    We are currently investigating reports of intermittent problems loading planroom pages, or very slow responses. We will update this page as soon as we have more information.

Aug 2025

Sporadic email delivery failures
  • Resolved
    Resolved
    We have been reviewing our logs of all email attempts today and will resend any email notifications where we don't have a confirmed delivery. You may see notifications hit your inboxes late tonight. Some of these might be duplicates; however, we'd rather ensure that you have notification for any print orders, even if late or duplicated.
  • Identified
    Identified

    Several customers have reported not receiving email notifications for uploads/transfers today. The issue appears to be quite sporadic; the vast majority of emails are being delivered as usual. Nevertheless, we encourage you to keep a close eye on your Control Center for the moment to ensure you don't miss an order.

    We are working with our email provider to troubleshoot the issue.

Aug 2025 to Oct 2025

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