ReproConnect - Notice history

All systems operational

Planroom websites - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Control center - Operational

100% - uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022

Document viewing - Operational

Email delivery - Operational

Electronic bidding - Operational

FileRocket file transfers - Operational

Support system - Operational

Notice history

Jan 2022

No notices reported this month

Dec 2021

Intermittent issues with AWS
  • Resolved
    Resolved
  • Monitoring
    Monitoring

    Within the past few hours we've seen most AWS services recover. We are now at the point where all planroom functionality appears to be working as expected. We will continue to monitor and verify operations.

  • Identified
    Identified

    AWS has acknowledged they are experiencing increased errors on their end that are impacting multiple services. The issues still appear to be sporadic.

    You may see some recently uploaded files that aren't converting properly for the viewer, or you may hit an error when uploading files to projects on the planroom. We are also seeing some errors when users try to download files.

    We continue to monitor the situation closely. AWS reports they are working on a resolution.

  • Investigating
    Investigating

    We are seeing sporadic issues with AWS across multiple services. Your customers might be intermittently getting error messages with logins, uploading or downloading files, and other actions.

    We will update this incident when we have more information.

Nov 2021

No notices reported this month

Nov 2021 to Jan 2022

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