ReproConnect - Email delays with upload notifications – Incident details

Email delays with upload notifications

ResolvedDegraded performance51 minutes

Affected

Email delivery

Degraded performance from 7:03 PM to 7:54 PM

  • ResolvedUTC

    New email notifications are flowing normally again, and our email provider is working through the backlog of queued emails. It should all be caught up shortly.

  • InvestigatingUTC

    We are seeing some delays with FileRocket upload notification emails. Emails are being queued while our email service provider works on the issue. In the meantime, we strongly recommend keeping a close eye on your FileRocket console (https://app.filerocket.com) or your ReproConnect Control Center to stay aware of new transfers.