ReproConnect - Planroom viewing unavailable – Incident details

Planroom viewing unavailable

ResolvedMajor outage47 minutes

Affected

Document viewing

Major outage from 1:43 PM to 2:30 PM

  • ResolvedUTC

    The viewer appears to be back to normal, please feel free to reach out to our support team if you or your users are still having any issues previewing files.

  • MonitoringUTC

    A fix has been put in place and the team is keeping a close eye on the results.

  • IdentifiedUTC

    The team has identified an issue previewing files on planroom sites and is working on a fix.