ReproConnect - Email delays with FileRocket transfer notifications – Incident details

Email delays with FileRocket transfer notifications

ResolvedDegraded performance3 hours 2 minutes

Affected

Email delivery

Degraded performance from 5:41 PM to 8:43 PM

  • ResolvedUTC

    This incident has been resolved.

  • IdentifiedUTC

    We are seeing intermittent delays with FileRocket transfer notification emails. Emails are being queued while our email service provider works on the issue. In the meantime, we strongly recommend keeping a close eye on your FileRocket console (https://app.filerocket.com) or your ReproConnect Control Center to stay aware of new transfers.