ReproConnect - Email delays with file transfer notifications – Incident details

All systems operational

Email delays with file transfer notifications

Resolved
Operational
Started over 2 years agoLasted about 2 hours

Affected

Email delivery

Operational from 4:40 PM to 6:52 PM

Updates
  • Resolved
    Resolved

    Email delivery for file transfer notifications is back to normal.

  • Monitoring
    Monitoring

    Emails are being delivered more rapidly now and you should be seeing normal delivery times shortly.

  • Identified
    Identified

    We are seeing delivery delays with file transfer notification emails. Our email delivery provider has confirmed they are working on the issue.

    You should still be receiving these notification emails, but they might be taking longer than normal to reach your inbox.

    In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

    https://updates.reproconnect.com/en/desktop-notifications