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Resolved
Email delays with file transfer notifications

Started
February 07, 2023 at 8:22 PM
Status
Resolved after about 1 hour

Impact

Degraded performance
Affected
Email delivery
  • Resolved
    February 07, 2023 at 9:36 PM

    Email delivery for file transfer notifications is back to normal.

  • Identified
    February 07, 2023 at 8:22 PM

    The email delivery provider that handles all the notifications for file transfers is currently experiencing delays. They are working on the issue, and we will update here when it is resolved.

    In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

    https://updates.reproconnect.com/en/desktop-notifications