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Resolved
Intermittent email delays with file transfer notifications

Started
February 24, 2023 at 4:50 PM
Status
Resolved after about 2 hours

Impact

Degraded performance
Affected
Email delivery
  • Resolved
    February 24, 2023 at 7:11 PM
  • Identified
    February 24, 2023 at 6:34 PM

    Our email delivery provider has reported further delays with notificiations. We will update here once they report things as resolved.

  • Resolved
    February 24, 2023 at 5:05 PM

    Email delivery for file transfer notifications is back to normal.

  • Identified
    February 24, 2023 at 4:50 PM

    We are seeing delivery delays with file transfer notification emails. Our email delivery provider has confirmed they are working on the issue.

    You should still be receiving these notification emails, but they might be taking longer than normal to reach your inbox.

    In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

    https://updates.reproconnect.com/en/desktop-notifications