ReproConnect - Notice history

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Feb 2023
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Document viewing - Operational

Email delivery - Operational

Electronic bidding - Operational

FileRocket file transfers - Operational

Support system - Operational

Notice history

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Apr 2023

Outlook.com false positive
Resolved

  • We have learned that outlook.com has been marking some transfer notifications as malicious today. It appears to be a false positive on outlook.com's end, and we are working with our email provider to get that resolved.

    Meanwhile, we have changed the URL of the links in the notification emails, avoiding the URL that outlook.com didn't like. This has resolved the issue for now.

    If you use outlook.com for your email, we recommend you check your Control Center "Transfers" page to see if there are any transfers where you may have missed the notification.

    UTC

Mar 2023

MAR26
Database maintenance
CompletedMaintenance2 hours
  • CompletedMarch 26, 2023 at 5:00 AMUTC

    Maintenance has completed successfully

  • In progressMarch 26, 2023 at 3:00 AMUTC

    Maintenance is now in progress

  • PlannedMarch 26, 2023 at 3:00 AMUTC

    We are planning for scheduled maintenance during this time.

MAR20
Planned database maintenance
CompletedMaintenance43 minutes
  • CompletedMarch 20, 2023 at 4:13 AMUTC

    Maintenance has completed successfully.

  • In progressMarch 20, 2023 at 3:30 AMUTC

    Maintenance is now in progress

  • PlannedMarch 20, 2023 at 3:30 AMUTC

    We are planning for a scheduled maintenance during this time.

Feb 2023

FEB26
Planned Server Maintenance
CompletedMaintenance1 hour 48 minutes
  • CompletedFebruary 26, 2023 at 5:48 AMUTC

    Maintenance has completed successfully.

  • In progressFebruary 26, 2023 at 4:00 AMUTC

    Maintenance is now in progress

  • PlannedFebruary 26, 2023 at 4:00 AMUTC

    We are planning for a scheduled maintenance during that time.

Intermittent email delays with file transfer notifications
ResolvedDegraded performance2 hours 20 minutes
  • ResolvedUTC
  • IdentifiedUTC

    Our email delivery provider has reported further delays with notificiations. We will update here once they report things as resolved.

  • ResolvedUTC

    Email delivery for file transfer notifications is back to normal.

  • IdentifiedUTC

    We are seeing delivery delays with file transfer notification emails. Our email delivery provider has confirmed they are working on the issue.

    You should still be receiving these notification emails, but they might be taking longer than normal to reach your inbox.

    In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

    https://updates.reproconnect.com/en/desktop-notifications

Email delays with file transfer notifications
ResolvedDegraded performance1 hour 14 minutes
  • ResolvedUTC

    Email delivery for file transfer notifications is back to normal.

  • IdentifiedUTC

    The email delivery provider that handles all the notifications for file transfers is currently experiencing delays. They are working on the issue, and we will update here when it is resolved.

    In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

    https://updates.reproconnect.com/en/desktop-notifications

Email delays with file transfer notifications
Resolved2 hours 11 minutes
  • ResolvedUTC

    Email delivery for file transfer notifications is back to normal.

  • MonitoringUTC

    Emails are being delivered more rapidly now and you should be seeing normal delivery times shortly.

  • IdentifiedUTC

    We are seeing delivery delays with file transfer notification emails. Our email delivery provider has confirmed they are working on the issue.

    You should still be receiving these notification emails, but they might be taking longer than normal to reach your inbox.

    In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

    https://updates.reproconnect.com/en/desktop-notifications

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