ReproConnect - Notice history

All systems operational

Planroom websites - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Control center - Operational

100% - uptime
Jun 2024 · 100%Jul · 100.0%Aug · 100.0%

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Jun 2024
Jul 2024
Aug 2024

Document viewing - Operational

Email delivery - Operational

Electronic bidding - Operational

FileRocket file transfers - Operational

Support system - Operational

Notice history

Aug 2024

Intermittent errors in the Control Center
  • Resolved
    Resolved

    The Control Center errors were caused by an AWS issue with their message queue service. At this point the AWS issues appear to be resolved and the Control Center is working normally. We will continue to monitor.

  • Investigating
    Investigating

    We are seeing reports of intermittent errors in the Control Center, specifically when saving information. We are looking into this and will update here when we have more information.

Jul 2024

No notices reported this month

Jun 2024

Email delays with transfer notifications
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    Our email provider is actively working to resolve the issue. Some emails are being delivered, others are queued and will be delivered as soon as this is resolved. We will continue to monitor from our end, and we encourage you to continue using FileRocket or the ReproConnect Control Center to watch for new transfers.

  • Investigating
    Investigating

    We are investigating delays with transfer notification emails. We encourage you to monitor your new transfers through the FileRocket console or ReproConnect Control Center until this is resolved.

Jun 2024 to Aug 2024

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