All systems operational

Email delays with FileRocket transfer notifications

Resolved
Degraded performance
Started about 4 years ago Lasted about 3 hours

Affected

Email delivery
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are seeing intermittent delays with FileRocket transfer notification emails. Emails are being queued while our email service provider works on the issue. In the meantime, we strongly recommend keeping a close eye on your FileRocket console (https://app.filerocket.com) or your ReproConnect Control Center to stay aware of new transfers.