ReproConnect - Notice history

All systems operational

Planroom websites - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Control center - Operational

100% - uptime
Feb 2023 · 100.0%Mar · 100.0%Apr · 100.0%

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Feb 2023
Mar 2023
Apr 2023

Document viewing - Operational

Email delivery - Operational

Electronic bidding - Operational

FileRocket file transfers - Operational

Support system - Operational

Notice history

Apr 2023

Outlook.com false positive
  • Resolved
    Resolved

    We have learned that outlook.com has been marking some transfer notifications as malicious today. It appears to be a false positive on outlook.com's end, and we are working with our email provider to get that resolved.

    Meanwhile, we have changed the URL of the links in the notification emails, avoiding the URL that outlook.com didn't like. This has resolved the issue for now.

    If you use outlook.com for your email, we recommend you check your Control Center "Transfers" page to see if there are any transfers where you may have missed the notification.

Mar 2023

Database maintenance
  • Completed
    March 26, 2023 at 5:00 AM
    Completed
    March 26, 2023 at 5:00 AM

    Maintenance has completed successfully

  • In progress
    March 26, 2023 at 3:00 AM
    In progress
    March 26, 2023 at 3:00 AM

    Maintenance is now in progress

  • Planned
    March 26, 2023 at 3:00 AM
    Planned
    March 26, 2023 at 3:00 AM

    We are planning for scheduled maintenance during this time.

Planned database maintenance
  • Completed
    March 20, 2023 at 4:13 AM
    Completed
    March 20, 2023 at 4:13 AM

    Maintenance has completed successfully.

  • In progress
    March 20, 2023 at 3:30 AM
    In progress
    March 20, 2023 at 3:30 AM

    Maintenance is now in progress

  • Planned
    March 20, 2023 at 3:30 AM
    Planned
    March 20, 2023 at 3:30 AM

    We are planning for a scheduled maintenance during this time.

Feb 2023

Planned Server Maintenance
  • Completed
    February 26, 2023 at 5:48 AM
    Completed
    February 26, 2023 at 5:48 AM

    Maintenance has completed successfully.

  • In progress
    February 26, 2023 at 4:00 AM
    In progress
    February 26, 2023 at 4:00 AM

    Maintenance is now in progress

  • Planned
    February 26, 2023 at 4:00 AM
    Planned
    February 26, 2023 at 4:00 AM

    We are planning for a scheduled maintenance during that time.

Intermittent email delays with file transfer notifications
  • Resolved
    Resolved
  • Identified
    Identified

    Our email delivery provider has reported further delays with notificiations. We will update here once they report things as resolved.

  • Resolved
    Resolved

    Email delivery for file transfer notifications is back to normal.

  • Identified
    Identified

    We are seeing delivery delays with file transfer notification emails. Our email delivery provider has confirmed they are working on the issue.

    You should still be receiving these notification emails, but they might be taking longer than normal to reach your inbox.

    In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

    https://updates.reproconnect.com/en/desktop-notifications

Email delays with file transfer notifications
  • Resolved
    Resolved

    Email delivery for file transfer notifications is back to normal.

  • Identified
    Identified

    The email delivery provider that handles all the notifications for file transfers is currently experiencing delays. They are working on the issue, and we will update here when it is resolved.

    In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

    https://updates.reproconnect.com/en/desktop-notifications

Email delays with file transfer notifications
  • Resolved
    Resolved

    Email delivery for file transfer notifications is back to normal.

  • Monitoring
    Monitoring

    Emails are being delivered more rapidly now and you should be seeing normal delivery times shortly.

  • Identified
    Identified

    We are seeing delivery delays with file transfer notification emails. Our email delivery provider has confirmed they are working on the issue.

    You should still be receiving these notification emails, but they might be taking longer than normal to reach your inbox.

    In the meantime, make sure to keep an eye on the "Transfers" screen in your Control Center. You can turn on desktop notifications to get instant alerts when a transfer is received.

    https://updates.reproconnect.com/en/desktop-notifications

Feb 2023 to Apr 2023

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